Pre sales service:
The professional sales staff will explain the function and usage of the product in detail, and provide you with technical services such as workshop, layout, personnel training, etc. according to the different situations of customers. Business budget and suggestions.
Service in sale:
Professionals and training center to provide you with comprehensive technical consultation and training, fully understand the performance characteristics of the product, on-site training and practical exercise, so that you not only buy equipment, but also master the technology.
after-sale service:
Specially equipped with a group of professional and experienced technical masters to carry out the whole process tracking service, answer customers' various difficult problems, and visit customers regularly to help customers train technical personnel.
1. To provide users with assembly drawings, operating instructions and other technical data. It also provides vulnerable spare parts and spare parts for users.
2. Provide free installation, debugging, technical training services for users.
3. The free warranty of the equipment is one year (except for the vulnerable parts of the equipment and the damage caused by improper operation of the user). After the warranty period is expired, all spare parts shall be supplied at the cost price.
二、 Quality after sale::
After the delivery of the machine to the buyer, the buyer prepared the trial machine materials, our master then arrived at the buyer's factory for commissioning and training, until the buyer completely mastered the machine operation equipment, we will immediately solve any problems of the machine, our purpose is service first, quality first, we hope to cooperate with customers and develop together!
My company equipment free warranty for a year, life-long technical support is not a year after no matter.
If the equipment of our company breaks down, the principle is that if the small problems can be solved by phone, we will try our best to communicate on the phone. If the large-scale fault can not be solved by ourselves, we will come to the door for maintenance, regardless of the distance. (if the machine is unable to operate due to technical problems, the customer will pay for the travel expenses of our door-to-door service. If it is a machine problem, it will be repaired and replaced free of charge.)